On this page
How to log in
- Press Log In on this page to open the Dominion Black sign-in form.
- Enter the e-mail address and password you chose at registration.
- Once you are signed in, go to your profile, the cashier or the game lobby.
Each player may hold only one account, so sign in to the one you already have rather than registering again. New to the casino? The sign-up guide walks through the registration form; without an active account you cannot deposit, play or place bets.
Password and account security
The registration form accepts passwords of six characters or more. Treat six as the floor rather than the goal: a longer password that you use nowhere else is much harder to guess.
Dominion Black never asks for your password. If an e-mail or chat message that seems to come from the casino requests it, do not share it.
Under the casino’s terms, keeping your login details private is your responsibility. If they are disclosed, deliberately or by accident, any losses from the unauthorized access that follows are yours to bear.
Tell the casino immediately if you forget your password, notice activity you do not recognize or suspect fraud or collusion. The terms require you to report these situations, and casino support deals with them through live chat or e-mail.
Changing your details
What you can edit in your Dominion Black account depends on the detail:
| Detail | How it can be changed |
|---|---|
| Phone number | You edit it yourself in your profile |
| E-mail address | Only through support; there is no self-service option |
| Name, date of birth and other personal details | Normally locked once you register; support signs off on an edit only when it fixes a real mistake |
Keep your contact details current. Before you can request a withdrawal, your e-mail or phone number must be confirmed in your profile and your personal details filled in.
If your account is locked
A locked or cancelled Dominion Black account shows a screen headed Access restricted. It tells you the account has been cancelled or locked and offers two buttons, Contact support and Log out; use the first to find out what happened and whether anything can be done.
The casino’s rules name several actions that can lead to a suspension or closure:
- hiding your location with a VPN, a proxy or a similar tool;
- handing your account to another person, whether to place bets or to run it;
- not supplying documents the casino requests while processing a deposit;
- breaking the rules of the site’s chat.
With a VPN or proxy, the terms go further: besides suspension or closure, the casino may confiscate balances without notice, report the case to financial institutions or regulators and take legal action.
Self-exclusion also blocks access. For the period you chose, you cannot sign in or open a new account, and the exclusion cannot be reversed before it ends; the responsible gaming page explains how it works.
Verification before your first withdrawal
As a working rule, Dominion Black checks your identity before your first payout, and it can ask for documents sooner, for example while processing a deposit. The documents named in its rules include a valid photo ID, a selfie with that ID and a recent bank statement; the account verification guide sets out what each must show.
Send documents through live chat or e-mail in the casino’s support section. A review is usually done within a day, up to 24 hours as a working figure, though some take longer; sending documents early keeps them from delaying a payout. Check your welcome bonus status too: a withdrawal request cancels any bonus you have not finished wagering.
Questions and answers
Will Dominion Black ever ask for my password?
No. The casino says it never asks players for their password. Treat any e-mail or chat message requesting it as suspicious, do not reply with your details, and report the message to support through live chat or e-mail in the casino’s support section.
I forgot my password. What should I do?
Write to support, by live chat or by e-mail through the casino’s support section, and explain that you cannot sign in. The casino’s terms ask you to report a forgotten password straight away, and support is the team that deals with access problems.
Can I log in through a VPN?
You should not. Hiding your location with a VPN, a proxy or a similar tool breaks the casino’s rules and may get the account suspended or closed on the spot, with balances confiscated without notice. Sign in from your usual connection instead.
How do I change the e-mail address on my account?
Only support can change it, so write to the team by live chat or e-mail through the casino’s support section and say which address you want to use. Your phone number is different: you can edit that yourself in your profile.